Exclusive, Private and VIP Tours - Mystic Travels

Discover Northern Portugal with Mystic Travels

At Mystic Travels, we offer exclusive, private and VIP tours, carefully designed to provide unforgettable experiences in northern Portugal. Whether it’s a romantic getaway, a family trip, or a luxury adventure, we guarantee personalized itineraries that fit your style and preferences.

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Frequently Asked Questions (FAQ) – Private Tours with Mystic Travels

If you’re thinking about booking a private tour with Mystic Travels, here you’ll find all the answers to your questions about procedures, plans, payments, and more.

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1. How Can I Book a Tour with Mystic Travels?

Booking a tour with us is very simple! Just follow these steps:
1️⃣ Visit our website and go to the tours section.
2️⃣ Choose the tour that interests you most.
3️⃣ Indicate the date and number of participants.
4️⃣ Fill in your contact details.
5️⃣ Choose the payment option (online or at the end of the service).
6️⃣ Confirm the booking and receive an email with all the details.

If you need a customized itinerary, contact us to create a tour tailored to your needs.

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2. Are the Tours Private or Shared?

✔ All our tours are private, ensuring exclusivity, comfort, and personalization.
✔ We don’t combine groups; the experience will be just for you and your companions.

If you want a group tour, you can contact us for customized options.

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3. How Does the Pick-Up and Drop-Off Process Work?

We offer customized pick-up and drop-off, depending on your location:

• Hotels and Accommodations: Our guide will pick you up directly at the reception or at the indicated location.
• Airports: The guide will be in the arrivals area with a sign bearing your name.
• Location of your choice: You can indicate a specific meeting point when booking the tour.

If the pick-up location has parking restrictions, we’ll arrange a nearby meeting point.

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4. What’s Included in Mystic Travels’ Tours?

Each tour has a detailed description on the website, but they typically include:
✔ Private transportation in a comfortable vehicle
✔ Specialized and dedicated guide
✔ Pick-up and drop-off at the indicated location
✔ Personalized itinerary according to your interests

❌ Tickets for tourist attractions are not included (unless specified in the tour).

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5. Can I Customize the Tour Itinerary?

✔ Yes! We can adjust the itinerary according to your interests and preferences.
✔ During the tour, you can also request small changes to the route.
✔ If you need a fully customized tour, contact us in advance.

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6. What Payment Methods are Available?

For your convenience, we offer two payment methods:

💳 Online Payment – You can pay at the time of booking through:

• Credit or debit card
• PayPal
• Bank transfer

💶 Payment at the end of the service – If you prefer, you can pay the guide directly after the tour, in:

• Cash (euros)
• Credit or debit card

💡 Note: Some tours require a small deposit at the time of booking.

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7. How Does Cancellation or Changing a Tour Work?

✔ Free cancellation up to 24 hours before the tour.
✔ Last-minute cancellations may incur costs.
✔ If you need to change the date or time, contact us as early as possible.

In case of bad weather conditions, we can reschedule at no cost.

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8. What Happens if I’m Late for the Tour?

✔ Our guide will wait up to 15 minutes at no additional cost.
✔ If the delay is longer, we will try to adjust the schedule as possible.
✔ If we cannot wait, the tour may be considered cancelled without refund.

To avoid unforeseen circumstances, we recommend being at the pick-up location a few minutes early.

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9. Do the Tours Include Meals?

✔ Some tours may include food tastings or lunches, as described on the tour page.
✔ If the tour does not include meals, we will make suggestions for authentic restaurants during the tour.

If you have dietary restrictions, please inform us at the time of booking.

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10. Are the Tours Accessible for People with Reduced Mobility?

✔ We do our best to make tours accessible, but it depends on the itinerary.
✔ If you need adapted vehicles or a route without stairs, please inform us in advance.

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11. Can I Book a Tour for Someone else?

✔ Yes! You can book a tour for friends, family, or clients.
✔ Simply indicate the participant’s name and provide their contact details.

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12. Do the Tours Include Insurance?

✔ All our tours include liability insurance.
✔ However, we recommend having a personal travel insurance for greater coverage.

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If you still have questions, our team is available 24/7 to help! Book now and enjoy an unforgettable experience! 🚗✨

Each client is unique, and your tour should be too. Contact us to create an experience that reflects your tastes and expectations.

📧 Email: booking@mystic-travels.com
📞 Phone: +351 930664660

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Why Choose Mystic Travels?

Choose Mystic Travels to discover northern Portugal in an exclusive and memorable way. We transform each journey into a unique and unforgettable experience.

Book your personalized tour now!