Mystic Travels Privacy Policy
Welcome to Mystic Travels! This privacy policy explains how we, from Grupo Aveludados Trilhos, Lda. (NIF 517514842), registered with Turismo de Portugal under number RNAVT-11027, collect, use, and protect our customers’ personal information. Please read this policy carefully before using our services.
1. Personal Information Collected
1.1. We may collect the following personal information:
- First and last name
- Email address
- Phone number
- Payment information
- Information about transfer and tour service bookings
1.2. We do not intentionally collect information from children under 16 years of age. If we become aware that we have collected information from a child without parental consent, we will take steps to remove that information as quickly as possible.
2. Use of Personal Information
2.1. The personal information collected is used for the following purposes:
- Processing and confirming transfer and tour bookings
- Communicating with customers about their reservations
- Providing information about our services and special offers
- Improving our services and personalizing the customer experience
2.2. We will not sell, distribute, or lease your personal information to third parties, except as required by law or authorized by you.
3. Security of Personal Information
3.1. We have implemented security measures to protect our customers’ personal information against unauthorized access, alteration, disclosure, or destruction.
3.2. We use encryption technology to protect sensitive information during data transmission.
4. Access and Control of Personal Information
4.1. Customers have the right to request access, correction, or deletion of their personal information held by us.
4.2. Customers can opt out of receiving future marketing communications by sending an email to [email address].
5. Cookies
5.1. Our website may use cookies to improve the user experience. Cookies are small files stored on the user’s device that help us analyze website usage and provide personalized content.
5.2. Customers can choose to accept or refuse cookies. Most web browsers automatically accept cookies, but it is possible to modify browser settings to refuse cookies if preferred.
6. Links to Other Websites
6.1. Our website may contain links to other websites of interest. However, once you use these links to leave our site, please note that we do not have control over these other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement.
7. Changes to This Privacy Policy
7.1. This privacy policy is subject to change without notice. We recommend that customers periodically review this page to be aware of any changes.
We appreciate your trust in Mystic Travels. If you have any questions about this privacy policy, please contact us through our customer support service.
Last updated: 25/03/2022
